AI employee for small business and growing teams
Hire Aiva. Get your time back.
Aiva is your AI employee. It answers customer questions, books appointments, and handles follow-ups on WhatsApp, email, Slack, and Telegram - 24/7, without you.
Register, open the workspace, wire automations, and connect Telegram. The product does the routine work end to end.
No card required. Cancel any time.
An AI employee that finishes the job.
Most tools wait for another prompt. Aiva carries customer work, admin, and recurring routines through to done - with governance and an audit log on every plan.
Others
- Chatbot that stalls
- No governance
- Generic workflows
- One channel at a time
- Waits for another prompt
Aiva
- AI employee across your channels
- Built-in governance and full audit log
- Role templates from real operations
- One memory across every surface
- Carries recurring work end to end
Stop living in the inbox.
Aiva takes the work that never makes money, so you can spend the day on the work that does.
Too much of your time on
- Email and follow-ups
- Scheduling
- Documents and admin
- Reminders and chasing
- Managing systems
None of these make money.
Free to focus on
- Finding customers
- Closing deals
- Building relationships
- Growing the business
This is what moves the needle.
Live product demos
Registration through Telegram, plus Email, Calendar, Notes, Documents, Contacts, and Research. Interactive walkthroughs of the same flows you use after you start free.
admin.hireaiva.co.uk/register
What should your first Aiva handle?
Pick a starting role. You can expand later.
Connect a channel
Start where your clients already message you.
Aria is ready
Customer service Aiva provisioned for Brightworks.
Register and launch in minutes
Create an account, choose a role, connect a channel, and land in the workspace.
- Create your account
- Choose a starting role
- Connect a channel
- Launch into the workspace
admin.hireaiva.co.uk/aiva
Workspace
Good morning, Sam
Shortcuts
Your Aivas and tools
Needs you
3 items flagged overnight
Aria · Chat
Continue in the same thread
Run the day from one workspace
Workers, approvals, email, and documents stay in one place.
- Open your Aiva home
- See workers and shortcuts
- Review approvals and activity
- Jump into a worker chat
Worker · Automations
Create automation
Last run · Today 6:00 am
Morning briefing delivered
Set it once. It runs on schedule.
Describe a recurring process. Aria runs it while you are offline.
- Open Automations tab
- Describe a recurring job
- Morning briefing is live
- Runs while you sleep
Channels · Telegram
Connect Telegram
Paste a BotFather token. Aria replies in the same chat.
No messages yet.
Paste BotFather token
Message the bot once to finish setup.
Telegram
ConnectedAria can reply in DMs and groups on this bot.
Live on Telegram
Connected · replyingSame memory as email and web chat.
Meet clients on Telegram
Paste a BotFather token and Aria answers in the thread.
- Open Telegram connect
- Paste BotFather token
- Channel shows Connected
- Aiva replies in Telegram
admin.hireaiva.co.uk/email
We still have not received Friday's parcel. Can someone confirm tracking and a refund path?
Thread has 4 messages. Aria flagged billing language.
Hi Mrs Okafor, I am sorry about the delay. Tracking shows a failed delivery attempt. I can resend today or process a refund - which do you prefer?
Draft approved. Send via Gmail, or keep in Sent once Sync finishes.
Triage email with Aiva
Shared inbox, urgency filters, draft generation, and approval before send.
- Open the shared inbox
- Read a high-urgency thread
- Generate a draft reply
- Send or submit for approval
admin.hireaiva.co.uk/calendar
No upcoming events in the next hour.
Quick add
Save event
Schedule without the back-and-forth
Natural-language quick add, Google sync, and reminders your Aiva can act on.
- Open your calendar
- Type a natural-language event
- Confirm and save
- Synced across Google and local
admin.hireaiva.co.uk/notes
New note
Capture notes, reminders, and tasks
One inbox for notes. Turn reminders into calendar items or recurring automations.
- Open Notes
- Capture a note or reminder
- Tag as Reminder or Task
- Hand off to calendar or automation
admin.hireaiva.co.uk/documents
Customer FAQ · Brightworks
Hours, pricing, and first-visit offers live here so Aria answers accurately.
Start typing, or ask Aiva below...
Customer FAQ · Brightworks
We are open Mon-Sat, 9am-6pm. Bank holidays run 10am-4pm.
Full detail is £85 and takes about 90 minutes. First-visit offer is 20% until end of June.
Write and train on documents
Workspace docs with inline Aiva assist, plus Drive uploads your employee can learn from.
- Open Documents
- Create a workspace doc
- Ask Aiva to write inline
- Train from Drive uploads
admin.hireaiva.co.uk/contacts
Connect directory
Google Contacts is not connected.
Email, phone, recent threads, and open bookings in one place.
Keep one searchable directory
Resync Google or import CSV. Your Aivas look up people while they reply.
- Open Contacts
- Resync Google or import CSV
- Open a contact dossier
- Aivas search this directory
admin.hireaiva.co.uk/research
New research
12 / 20 sources analysed · ETA 04:32
Mode: Fact-check · Depth: Standard
Run cited research papers
Start a query, watch sources fill in, then save the paper to Documents for your Aivas.
- Start a research paper
- Carina is researching
- Review cited sources
- Save to Documents
Three things every Aiva does
Always on
Answers on WhatsApp, Email, Slack, Telegram, and web chat. No shifts. No holidays. No missed messages.
Knows your business
Train it with your documents, FAQs, and product notes. It stays in character and uses your information accurately.
Knows the boundaries
Governance watches every message and automation. Out-of-scope actions are paused before they become a problem.
Give Aiva the work, context, and boundaries.
Aiva starts with one clear responsibility, learns your business context, then expands into the recurring work you want handled every week.
Define the work
Start with the outcome you want handled: customer replies, admin follow-up, bookings, sales enquiries, property tasks, or a custom workflow.
Add context
Connect channels, upload documents, add FAQs, and set the rules Aiva should follow before it responds or takes action.
Launch with oversight
Aiva handles the routine work. Scout watches the boundaries. You stay in control of approvals and exceptions.
You can begin with a narrow workflow and expand from there. Aiva is not locked to one assistant task.
Start with a role. Expand from there.
Choose a starting point for the first workflow, then add more responsibilities as Aiva learns how your business runs.
Customer service
"Do you offer next-day delivery?"
I can answer, check policy, and hand off anything unusual.
Booking assistant
"Can I book a table for Saturday?"
I can check availability, confirm details, and send the follow-up.
Sales qualifier
"What does your service include?"
I can qualify fit, capture context, and route warm leads.
Property enquiry
"Is the flat on Park Road still available?"
I can answer, collect requirements, and arrange the next step.
Tech support
"My login is not working, can you help?"
I can triage, gather details, and escalate when access is sensitive.
Custom role
Describe the work you repeat every week. Your Aiva is configured from your description.
Try this roleWorks where your clients already are
One Aiva, one memory, every channel you connect. Clients never know they switched surfaces.
Clients message on their phone. Your Aiva replies in the thread.
Your Aiva gets its own inbox. Replies land in their email thread.
Lives in your team channels. Knows the context before it replies.
Full two-way messaging. Works in groups and direct messages.
Embed on any site with one line of code. Served from core.carinaai.uk/widget.js.
Set it once. It runs.
Describe a recurring process and it runs on schedule. Even when you are offline.
"I wake up to a sorted inbox. The urgent ones are already flagged."
"Billing closes itself now. Nobody touches it manually."
"Three-touch follow-up runs end to end. We just see the replies."
Your Aiva uses judgment on every step. It does not break when something unexpected happens.
Three guarantees. Built in. No add-ons.
Every Aiva has clear scope. Ambiguous or out-of-scope work is paused and routed to you (or your team) instead of guessing. You stay in the same channel.
Every message, tool call, and automation run passes through built-in governance monitoring. Volume spikes, repeated failures, and out-of-scope actions are caught and paused before your client sees a problem.
Every action is logged with a cryptographic content hash, stored by VERLOX, and available on request. If a client or auditor asks what your Aiva did on a given date, you can show them the exact sequence of events.
For advanced AI governance across your whole stack, see the separate Labyrinth Scout product.
Simple pricing
Built-in governance monitoring and a full audit log included on every plan.
Starter
£69/mo
1 AI Employee
- 2,000 messages per month
- Email and one messaging channel
- Built-in governance monitoring
- Full audit log
Team
£99/mo
Up to 5 AI Employees
- Everything in Starter
- 10,000 messages per month
- 5 AI Employees
- Analytics dashboard
Business
£199/mo
Unlimited Aivas
- Everything in Team
- Unlimited messages
- Custom customer-facing name and domain
- Custom Aiva training (documents and FAQs)
- Custom governance rules and escalation thresholds
All plans include a 30-day free trial. No card required. Scout is included on every Aiva plan. Optional human escalation is available when you need it. | Building on Carina? Carina platform pricing
Your first Aiva is free for 30 days.
No card required. Cancel any time. Watch the live demos, then run the same flows on your own account.
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